Why is it so hard to talk with a customer representative? I have tried contacting since February 22, 2010 by phone-emails-and by letter, and a letter to to the CEO & President without getting anyone to contacting me as requested. Does Southwest have this many complaints that they hide from their customers when Southwest has not satisfied the travel in a quality manner. Still tring every way I can to show I'm wanting to be contacted by a service representative about the concern that I mailed to them.
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