NO ONE AT CUSTOMER SERVICE ANSWERS THE QUESTIONS WHY SOUTHWEST KEEPS STEALING YOUR MONEY AND NEVER REFUNDS IT!
Your online system on 2 separate occasions charged my card 2 and 3 times for the same ticket. I have been told that you would refund my card for $995.70 on one mess up and another 360.80 on another screw up of yours. You are basically stealing my money and claim you are refunding it yet you never do.
The Claim #'s on the one screw up to Nashville FOR 995.70 is:
7848559/7848602/7548609 and the Refund numbers on the other ticket from Utah is WLAH6X and WLXH6L. FOR 360.80.
I WANT ANSWERS.
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