As a SWA Reservations employee, I feel like I must make my comments regarding open seating. There are a couple of things I hope our executives take into consideration. First, with assigned seats, it seems as if the "elite" passengers get first choice of a seat assignment. Although I very much appreciate our most frequent passengers, they are already rewarded with free tickets they can actually use, and then there are of course companion pass holders. With our current boarding process every body is treated equally by our crews. Because really, doesn't everyone who flies feel like their flight is important. From the families who take a once a year vacation to the weekly business person. As a mother of two children, one of which is about to turn 5, I am no longer going to be able to pre-board. With our current boarding process, even being in the dreaded "C" group, I'll still be able to find seats together, or in close proximity to each other. With assigned seats, I don't think that will be possible. I'd hate to have my children scattered about the plane with each of us in a middle seat, because the flights I take are as important as the other passengers'. I LUV working for SWA, and I LUV all of our passengers, whether they fly once a day, week, or year...I truly hope the testing being done proves what we have known for 35 years, open seating works. Thanks for listening, Andie Vigil
... View more