11-16-2007
07:16 PM
2 Loves
This new assigning of board pass number 36 hours prior to flight time based on the usage of Southwest is the most unfair ill thought out thing Southwest has every done. The one thing our company has always admired about SWA was it fairness and equal treatment of all passenger and the ablility to have an equal change at a seat of choice via logging in early and get a boarding pass number. As CEO of a small company who pay the bills I now found unless I am willing to pay you full fare +++ I am stuck with a 'B' 'C' ticket as I do not fly as much as my empolyees you are the true frequent flyers. All you have done with the new boarding assignement system is force us to go to other airlines. After all you price are not that great now that we are forced to buy full fare tickets. YOUR ADS OF 'Do you want to get away - use SWA' should read 'Just get away from SWA for stupidity'
Dennis Badzik, CEO - JB Developers, Inc.
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