For years when people would ask me which airlines I was flying, I would respond with "Southwest. Is there another airlines?" Well, sadly I am being forced to consider that there are other airlines and that their rates are now often times better! I look at the rates on the website and I am shocked by the amounts I am seeing. I have been putting off making a flight reservation for an impending trip because I am just so loyal that I am convinced there will be a special or something that renews my faith in Southwest, but time is running out. Other airlines are looming in my future! Sigh.....
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I was so horrified when someone recently told me that you were considering assigned seating! Most of the time when I go to an airport (and I do fly quite frequently) - the airline with the most people boarding, is Southwest. They have the lines of people to check bags, etc... Don't you understand that the reason for this is that Southwest has a setup that is so appealing to so many. The 24 hour check-in is great. Yep, I have forgotten to do it or done it late or arrived late and didn't get to sit where I would have preferred. Guess what? My fault, my problem - it is part of the experience. Then there are the times that while I was waiting in that wonderful "cattle call" line I have met an interesting person and we have gotten to sit next to each other on the flight and visit. Letting people actually have some say in what they do is not the norm in today's society - many people have been conditioned to not even be able to handle it, but Southwest has allowed people to actually have some say in their own travel arrangements & I have enjoyed it thoroughly!! When I am planning a trek I don't even think of anyone else. When I have had to take other airlines (because SW doesn't fly everywhere), it is always a major disappointment. I miss the lines, the choices, the involvement in the flying experience!
Virtually any time I have heard a complaint about the seating method, it is from someone who doesn't fly often or has never flown SW before. They generally get into the swing of things if they fly again.
Please, let things be!!!
I do hope that this is not one of those things where letting people air their views is for form only and your mind is made up already!
p.s. Also, generally, your clientele is always much nicer and more down to earth then any I have had to travel with on other airlines.
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