02-16-2010
02:14 AM
I'm not going to come on and preach about how your policies should be changed- they're your policies, and if you want to segregate a large section of American society with an inane policy, essentially placing a Fat Tax on the overweight, that's fine. We knew what we were doing when we were shoveling cake into our faces and looked at a treadmill the same way the first caveman must have looked at fire; but we're also well aware of the other airlines that do not have such strict, overbearing policies places against the Chronically Hefty, and I will be absolutely sure to keep that in mind the next time I decide to Fly the Apparently Unfriendly Skies.
I do, however, take issue with the fact that, aside from labeling the situation as 'poorly handled', you have also neglected to mention the apparent ineptitude and blatant disregard for company policy your employees showed to a paying customer. Disregard the fact that he's a well-publicized director, he was a paying customer who WAS able to buckle his seatbelt and lower both armrests, which are the necessary requirements of your own policy, and he was still given the shove. And while there may be conflicting reports of the situation, who am i more likely to believe; the man who openly admits to being fat, and has nothing to gain from the situation other than perhaps a vague sense of justice or retribution, or the company who decisively gave the boot to a man with a platform, and now stands to come under fire in a hefty PR fiasco? He has much less to lose by telling the truth as your company does.
I will not be flying Southwest Airlines for the foreseeable future, should i be able to choose as much, and i sincerely urge the rest of the Plus-Pounded and Proud to do the same.
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