I understand the need for the new boarding procedures, however, as a mother of a toddler and a new baby, as well as an avid Southwest flyer (our only airline), I am extremely disappointed and upset about the new boarding rules regarding families with young children. I have seen that the flexibility with families pre-boarding with children has been taken to some extremes, but why punish all families and parents? It takes close to an act of God just to get young children gathered for a flight anywhere...pre-boarding was one of the highlights we had in our numerous flights to see extended family. I think Southwest is doing a great disservice to all families with this new rule - perhaps this "friendly" airline should rethink this policy. Perhaps set up better ground rules so the "pre-boarding" privilege is not taken advantage of. Limit the number of family members relevant to children. Set an age limit on children who can preboard. There has to be a better way then shutting us all out of pre-boarding - especially those with very young children.
This is making me rethink my airline of choice. Seriously, for the last 5 years, all my family has flown has been southwest airlines. Now, not so sure...
... View more
