I think what a lot of your readers are failing to notice, is that Mr. Smith was able to sit comfortable in one seat with both arm rests down, and seat belt buckled without an extender, and not interfering with either passenger on his sides.... the elitist attitudes being displayed by many here is just sad. If they had read the entire story they would see that Mr. Smith was not going against the airlines policies, and he is not questioning those policies, just the judgment used to enforce the policy that affected him personally, and one other person on the eventual flight he was able to take. most Americans are portly, large, husky, overweight, etc, but can still fit just fine in those seats, and for so many of you fascists out there who think like this poor excuse for human:
"I for one appreciate Southwest's efforts to make flights comfortable for us normal sized folk who may have to sit next to exceedingly overweight individuals. It sounds to me like Mr. Smith is not only being unreasonable (it was his choice to try to fly standby on an earlier flight) but is acting like a spoiled kid, or else just using this to drum up attention for himself . Don't apologize too much, SW."
Hornman — Mon, 02/15/2010 - 19:08
Get a grip with reality. That's a very Nazi-esque attitude to have.
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