Southwest Airlines Community

Can we, at a minimum, all agree that this is contentious and toxic to employee relations? If you think that this is just a few pilots that are upset by this, you have gravely miscalculated the sentiment. "Bad Faith" contract negotiations are a quick way to ruin a business. ... View more

Our customers are always my top priority. I, and all of the employees of Southwest Airlines have absolutely no control of customer experience when that customer has no contact with a Southwest airlines employee. Our management has decided that it is our best interest to use Southwest's name and reputation (Southwest.com) to sell tickets with an itinerary solely on another airline. Those tickets would be available through the other airline's website, but Southwest has taken it upon itself to use it's own infrastructure to grow another company with cheaper labor while it shrinks it's own flight schedule. If that isn't outsourcing, I don't know what is. As front-line employees, we live and breathe the "make it happen" attitude everyday when we do quick aircraft turns, help each other when we struggle, and dig in to "git er dun." I hope that as employees we never display the "no I can't" attitude that is so prevalent at other airlines, and now manifests itself in our front office. ... View more