Gee, I guess alot of people just read the news and/or watched the video. I agree with all the above. I have seen first hand Southwest dragging people off the plane and confronting people with children etc. They embarrass the customer and their flight people are the rudest I have ever encountered. I have actually paid higher fares to avoid flying with them. Something should be done. I think I will ask the question everyone is burning to know, Where is your dress code Southwest?
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