Thanks for all of the suggestions and input. We are very excited to begin testing broadband onboard our flights.
There are alot of details still to be worked out, and keep in mind this is a test. Not only will we be proving out and testing the technology, but also how the service will be integrated within our Marketing, Operations and Customer Service.
- At this point we are not looking at installing power to the seats. Adding power outlets significantly increases the cost and complexity of the system. Some of these costs are associated with additional weight of the system, installation and ongoing maintenance costs, in addition to the cost of the system.
- As mentioned above, we will be filtering traffic to inappropriate sites. I would expect an experience similar to using the internet in a public place such as a library.
- VOIP will be blocked.
Most of the technical details have been worked out and are ready for testing. The big tasks now are the finishing the engineering related to certification and installation. Over the next few months, we will also be working out the Customer Service details.
Stay tuned for updates on our progress!
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