02-15-2010
05:23 PM
So you're basically saying that if your ass is wider than 17 inches when sitting down, you're too fat to fly? The average dress size in America is 14, which means you're basically saying that half the people in the country will need to buy a second seat.
Maybe the policy worked when things were different, but there are more overweight individuals in American than underweight. The "fat" people outnumber the thin people. Your policy and your planes should be reflecting that.
Planes are uncomfortable and cramped no matter how big or small the people around you are. Customers complained and instead of making bigger seats, which would have meant less seats on the planes and less revenue, you blamed the fat people. Way to be.
Oh, and saying that it's ok to charge fat people for two seats because two seats on your airline is cheaper than one FIRST CLASS seat on another airline is so stupid it's not even funny... most people who fly your airline wouldn't pay to fly first class on other airlines.
I'll never fly SWA and I hope your company loses millions over this. Maybe that will wake you biggoted asshats up.
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