11-14-2007
04:51 AM
1 Love
Well, I am going back to American. Clearly, my use of the Chase Credit Card makes me a second class citizen. I have earned a lot of free tickets and 2 years of companion passes, but I am not "good" enough to have an "A" pass. You guys are giving mixed messages, I always appreciated Southwest for their attempts to be democratic. Please tell us what you are attempting to encourage. If I earn enough free passes with my credit card, I cannot earn enough in the way of purchased tickets - A passes. Just be clear as to what you want.
I have been loyal to Southwest, but no more.
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