I have been a loyal Southwest fan for about 10 years now and i loved that i would get the ticketless awards from flying, booking online and using my credit card. Well, the past few flights i wanted to fly there were no seats available for ticketless awards. I used to never have this issue, which was a HUGE reason i loved flying southwest. I could fly when and where i wanted. Now it doesn't seem to matter I can only fly when and where you want me to or i pay like everyone else. If i have to pay normal fares I am going to do it where i get an assigned seat. In fact the past 4 times i have flown my ticketless awards wouldn't work so i flew other airlines, which it looks like is going to have to happen again. So much for enjoying the great customer service and appreciation that southwest once provided. I guess it's time to use my other flight miles from other airlines and credit cards.
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