Come ON! I love Southwest, but stop with the add-on fees already. Wi-fi is becoming more and more a required utility -- you know, kinda like lights -- so please just wrap the charge into the cost of the ticket. I realize not everyone will use it, but not everyone consumes a free drink or those yummy peanuts either.
Think of the competitive advantage if you were the first to offer FREE wi-fi on all flights! (And yes, I think hotels and airports ought to do the same thing, so I'm not just lookin' at you.)
Thanks for reading.
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