From a frequent flyer who appreciates getting the seat I have purchased, I feel you did the right thing. He knew he was too big and bought 2 tickets. When he changed his mind he expected you to accommodate him a the expense of your other passengers. I don't care who Kevin Smith is or thinks he is, one ticket equals one seat like the rest of us. If you lap over into more than one seat, that is his problem and should not expect others to be inconvenienced because he makes films and can't fit into 1 seat. What a cry baby - grow up, Kevin. Why did you even given him the $100 voucher, SWA? You guys are just too nice to some people who do not deserve it. No matter how you try, you can't please them all.
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