Last year we were flying out of Orlando and my grandchild started getting chills from a bad sunburn. The flight was delayed because of weather and I went to the counter and asked if there was a way to get a blanket from the flight that had landed earlier. There were no clean blankets on that flight, but Southwest is always helpful so Emmuel (I think that was his name) went down to another gate to ask for a blanket. I think he had to go to four gates before he was successful. I meant to write a letter, but as time goes on...... Anyway, I hope somehow he learns of this. Just one more example of Southwest's dedication to service and their customers. Yeah Southwest!!
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