Please don't take away the open seating.
I've flown with SW for years, mainly because it's fast and fun. I think if you take away open seating you'll have people dragging along to get boarded because they know the seat they want will be waiting for them. I for one enjoyed the fun of setting in the "lounge" area, which is now gone away. In my opinion, you take away open seating, you take away a big part of what makes Southwest, Southwest. Flying with Southwest makes you feel equally important as the next passenger and rarely have I had to sit next to a stuffy, grumpy passenger. (They all fly on airlines where they can choose their seat.)
You're a breath of fresh air...please don't "fix" it.
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