Southwest Airlines Community

I think this is a good explanation. Much better than Lindar blaming the employees for following policy. There is no way to please everyone with this delicate situation. I also find it intriguing that Kevin has come up with this controversy shortly before the release of his latest movie. Some people say they will not ever fly Southwest again lest they be subject to some sort of indignity. I say after Jersey Girl and Zach and Miri Make A Porno, I hope to never suffer the indignity of another Kevin Smith movie again. ... View more

I am not a fan of how you are throwing your own people under the bus for abiding by the policy. This policy is shoddily enforced at best and if your attendants think that they are going to get admonished over a public forum every time they enforce a policy then it will be a free for all. I disagree that the employees are rude since Southwest appears at the top of all least customer complaint surveys, but Linda, you make it seem like you don't even trust your fellow co-workers. I am sorry Southwest had to stoop to Kevin's vile nature. If he normally buys two seats (for the luxury) he should not be surprised to be removed in this one instance. I know for one, I will not be watching any more of his movies after this diatribe. But I have also lost a little faith in Southwest for not standing behind it's policies. ... View more