03-15-2008
04:32 PM
7 Loves
Hello Southwest,
As entertaining and fun as you may be, I'm really all about the airfare and schedule. Your new way of showing pricing is what's nuts. You have chosen to take a KISS process and make it complicated and annoying. What was lovely, pick a flight time - pick a fare and vice versa, is gone amidst a sudden array of blue-biz select-biz select-biz select - oh, now orange, yellow, no flight times, etc, etc. I'm signing off.
Marcia
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