Southwest, do you feel like you need a shower after this? Do you feel dirty? Do you have no shame? Is this just a conniving way of being able to still advertise "no baggage fees" but still make free money? Isn't that what it is? There is nothing tangible the consumer gets, other than to satisfy their overwhelming sense of being able to get on board the aircraft before everyone else.
There is nothing more I despise than companies nickel and diming the customer to make more money. And because I have principles, and will not stoop to paying extra $$ to "buy" my seat, you have created an inequity in which people can buy privileges over others. Pretty pathetic in my eyes.
Simply stated, I will not fly Southwest again. One customer means nothing to you, but at least I'm not mindlessly feeding into more corporate greed.
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