We always look at SWA as the "model" airline for all that is customer service. Open seating is without a doubt the most efficient and less labor intensive program out there!
Because you have an assigned seat on our airline does not mean that you are guaranteed a seat next to your child. The computer assigns seats and unfortunately, not always together.
The only ?? I have is this. How are you going to meet your "on time" demands? Boarding children with car seats takes up so much time! Per FAA car seats cant impede egress, you need time to secure the car seat, time to strap baby in, time to store extra carry on's, etc etc. If they are not allowed to pre-board with wheelchairs, you will inevitably push late.
I, for one, love open seating. Trust me, if the airplanes are on the ground, no one makes money.
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