As a very frequent business customer of SWA, I am appalled that there is no comment, explanation or reassurance re: Flight #2294 on Southwest.com/News Releases/. As a matter of fact, the most current topic at this tab on the SWA website is an announcment noting that "Southwest Airlines to Discuss Second Quarter 2009 Financial Results on July 21, 2009". I would have expected Gary Kelly to provide a statement sharing his position on this unfortunate event, especially in light of previous FAA fines in March of this year, issued at $10.2 million dollars. The FAA sought the fines from Southwest for flying 46 jets during nine months in 2006 and 2007 without performing required inspections for cracks in the fuselage. Cracks were eventuially found on six of the planes. Gary Kelly's bio notes his background is principally financial in nature before being named CEO of Southwest airlines. My family also flies Southwest for pleasure frequently. Maybe it's time to evaluate our choices for air carriers. I wonder if Mr. Kelly is comfortable having his family fly Southwest . . . . . . . . . . .
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