I haven’t flown SWA since they changed to the points system. What I really hate is that Business Travellers can get big points when travelling on their Company’s nickel and have a bunch of points to spend on the “cheap seats.” If SWA wanted to make it fair, the Bus Points should have to be spent on Business seats. The Bus traveller is flush with points to compete for the cheap seats. Not fair SWA, not fair.
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The inequity I see in the system is that people who fly Business (probably on the company nickel) will earn big points. However, when they spend those points (probably for their personal vacations) they can pick from the low, Wanna Get Away fares. The pressure on these low fares will be greater as these Big Point folks will have big points to spend and spend -- they can more often compete for the low fare seats. I think they should have made it so Business points should have to be spend on Business seats. Oh well, no one said life is "fare." You watch, the low fare seats will go quicker and those of us who can't afford the higher fares will have to turn elsewhere, like Virgin Atlantic.
I am not feeling the LUV!
The original beauty of SWA was the eqalitarian, easy to fly nature of the company. Now, the new point system is the only thing about SWA that is going to be NUTS. They would have been better off to lower their fares and phase out Rapid Rewards. They should change the name to Richest Rewards.
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