Combine the seating changes with all the RR changes and its even better - NOT!
I found out today I can't even fly stand by on a flight that is sold out of reward seats when I'm traveling on a reward ticket.
I could understand being pushed to the end of the standby list. But I'm told I can't standby at all! So the 3:40 one stop flight will go out with empty seats and land in my destination at 6:25. I'll sit around for 3 more hours, fly through 2 intermediate stops and get home at 11pm - assuming nothing goes wrong during the extra 5 hours and extra cities worth of traveling.
I'm a companion pass holder, so I guess you would consider me a pretty good customer - this is sure a great way to treat me!
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