Please remind people to bring headphones! There's nothing worse than listening to someone else's movie or music. Even without WIFI, there are inconsiderate people who let their kids listen without headphones. Love the idea of WIFI inflight.
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Please keep open seating so we can keep flying SWA! My wife and I fly on business enough to have a Companion Pass for the third year in a row. We like to choose who we sit next to. Babies, kids, loud people, and large people are ones we avoid to make our trip pleasurable. We have noticed that more seating at the gates is being configured to allow you to sit down in each boarding group. This is very much appreciated and we would like to see it expanded.
We have flown many other airlines when going to cities not serviced by SWA. We can truly say SWA is our favorite for being on time and with the least amount of hassle. The flight attendants are the most friendly of the skies. You all are the best! Keep up the good work.
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