I last flew WN in 2003 because I detested the boarding and seating policy. At 6'5" I'm miserable for even an hour in a regular-row seat. Truly, I can barely fit. At least with the legacy carriers I can almost always get an exit row seat. Most airlines take one look at me and make it happen. In my past experiences with WN, even with early check-in and standing in line, the "premium" munchkin flyers always ran for the exit row seats that their short stubby legs don't need (and I doubt most of them could ever dream of lifting the door in an emergency). I decided to give WN another chance for an upcoming flight to SF, traveling on an award ticket from an A-list colleague. Now it appears I can't purchase the EB option and because of all of those who can I'm probably going to be stuck for five hours in the middle seat of a regular row. I suspect after this flight it will be at least six more years before I decide to give Southwest another try. Way to go guys.
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