You know, it's sad that we as a nation are getting bigger. I applaud the First Lady for addressing childhood obesity. However, this is not really the issue here. Why? Southwest has an oversized person policy. That's fine. Stick to it. But do NOT take a person's money, start to seat him, then publicly humiliate him by taking him off the flight. That call should have been made at the gate not in the plane. THAT is the crux of the matter.
I am slightly fat. But I do not "spill over" SWA's seats. I have ridden with other fat people who do. I have ridden with people who needed a seatbelt extender. These were all SWA flights. I fly SWA for its price and its good reputation. In the last year, I have flown Southwest 24 times cross country. However, now I am directing my business that I want to booked through Delta. I am not going to take the chance of being publicly humiliated like t hat because of the poorly thought out judgment call of some SWA employees. So me & my 180 pound self and my company flight expense will not fly SWA again.
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