05-17-2009
07:13 PM
11 Loves
I was extremely taken aback & saddened reading the commemorative article about Kaye Kelly. In July, 2007 I contacted her to let her know the employees of Southwest both in San Francisco & L.A. airports went above & beyond what they had to do. There appeared to be plane delays but I had to leave S.F. after receiving a call my father was dying from an accident. They got me on. Approximately 30 minutes after landing & reaching the hospital he passed away. As I was left with all the funeral arrangements over the weekend I was exhausted. I most assuredly looked as if I wasn't going to make it because of another flight interruption for the return home. The attendants asked me what had happened I told them & they got me on another plane immediately. They also called my husband to let him know I was coming into S.F. earlier. No you don't get those type of employees without having a very special & loving person leading, caring for those in her charge & for those that have even the slightest breath of contact through an airport. From the letter she wrote me & the commendations given out to those employees who helped me I personally will miss Kaye Kelly.
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