02-15-2010
08:37 PM
1 Love
why is there an abundant amount of concern for the people who MIGHT be affected, by having to sit next to an overweight person, and NONE for the overweight person who WILL be affected? it is clear that your airline does not think people that i love are real people, worth dignity and respect. this flagrant disregard, which has been demonstrated in your laughable effort to 'apologize' to mr smith (which looks like you wish to silence, and further shame him from where i'm standing), you have influenced me to NEVER fly southwest again, at least until you have shown every paying customer the respect you owe them. i'm disgusted.
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