DEAR SOUTHWEST ..... AS A VERY FREQUENT BUSINESS FLIER OUT OF LAS VEGAS, MY BUSINESS MODEL INCLUDES EASY ACCESS TO AIRLINE TRAVEL. I AM ALWAYS AMAZED AND PLEASED ABOUT HOW EASY IT IS TO DO BUSINESS WITH YOUR FRIENDLY PEOPLE. LAST MINUTE CHANGES ARE COMMON FOR BSINESS PEOPLE AND YOUR SYSTEM HANDLES THEM WITH EASE. I HAVE NOW DECIDED NOT TO TAKE NEW CLIENTS THAT ARE IN AREAS NOT SERVED BY SW NON-STOP OR NO CHANGE FLIGHTS.
YOUR OPEN SEATING IS A VERY IMPORTANT PART OF YOUR FRIENDLINESS TO US LAST MINUTE FULL FARE BUSINESS PEOPLE. CLASS A BOARDING IS VERY VALUABLE TO THOSE OF US WHO CANNOT RISK BEING SEPARATED FROM OUR CARRY-ONS FOR SECURITY REASONS OR TIME DELAYS CAUSED BY BAGGAGE AREA WAITING.
YOU MUST NOT START THE RESERVED SEATING MONSTOR THAT WILL IN THE LONG RUN COST YOU THE LOYALTY OF YOUR BUSINESS PEOPLE (YOUR MOST LOYAL/FULL FARE CLIENTS) WHO NEED EARLY OPEN BOARDING OPPORTUNITY.
I DO SUGGEST THAT YOU LIMIT THE 24 HOUR PRIOR BOARDING PASS OPPORTUNITY TO THESE FULL FARE PASSENGERS WHO DESERVE SPECIAL CONSIDERATION SINCE THEY ARE PAYING THE HIGHER FARES. IN FACT I WOULD HAPPILY PAY FULL FARE FARE TO BE MORE ABLE TO GET THE EARLIER CLASS A BOARDING PASS
IF YOU REALLY WANT TO SPEED UP THE TURN-AROUND TIME, THE PEOPLE WHO GET EARLY BOARDING BECAUSE OF PHYSICAL PROBLEMS SHOULD BE THE LAST TO GET OFF THE PLANE. BECAUSE OF THEIR DIFFICULTIES THEY ARE SOMETIMES VERY SLOW AND THE BLOCK THE PROCESS. FAKE EARLY BOARDING REQUESTS WILL GO DOWN AND BE USED BY THE PEOPLE WHO REALLY NEED IT. UNLOADING THE PLANE WILL GO FASTER AND FOCUS MORE ON THE TRUE DISABILY PEOPLE ( WHO WON'T FEEL AS PRESSURED BY HOLDING UP THE LINE)
I HAVE A NEW BUSINESS VENTURE FOR SOME OF THE FAKERS OUT THERE. THEY CAN SELL INFLATABLE BABIES FOR
EARLY BOARDING PRIVILEGES.
AS ANOTHER BLOGGER SAID, YOU DON'T HAVE TO JUMP OFF A BRIDGE BECAUSE EVERYBODY ELSE IS DOING IT.. THE SW BUSINESS MODEL IS DIFFERENT AND IS BETTER. THAT'S WHY YOU'RE SUCCESSFUL. BEING TREATED LIKE CATTLE IS NOT TRUE. YOUR SUCCESS IS BECAUSE YOU HAVE THE BEST MAINTAINED EQUIPMENT, THE BEST PEOPLE AND WHEN SAFELY POSSIBLE, YOU'RE ON TIME.
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