02-15-2010
05:23 PM
This blog post was possibly the WORST action you've taken through this whole matter, SouthWest.
Try a little CS and PR, not thinly veiled attacks.
Kevin Smith's side of the story: http://smodcast.com/smods/smodcast106.html
Try listening to it before you have a kneejerk reaction.
I especially like how SouthWest charged Kevin for the seat they kicked him out of.
More evidence that all of this is just about getting as much money as possible.
Where is YOUR side of the story, SouthWest?
I want to hear the pilot, the desk attendant, the stewardess and the manager tell their side of the story. The Truth, not BS PR.
I'm a thin guy, but what you do is horrible, so I will not fly your airline.
... View more
