Southwest Airlines Community

Well done all! I look forward to exploring the new blog and all the fun new features you've put together for us. Congrats to all who have no doubt been working non-stop to get this launched. ... View more

Hey Brian - One of the other really fun things about Flight Memory is that you can share your log with friends so that they can talk behind your back even easier about how crazy you are. I've got two of my own, one for paid travel, and one for my non-rev flying I did last summer. Any chance you want to share yours with all of us so we can see just how much crazy flying you've gotten to do over the years? ... View more

I was just wondering if Southwest did anything fun for April Fools day like some other holidays. Nicely done... ... View more

Two comments: 1. To everybody on the Nuts about Southwest Blog team, thank you for allowing an open dialog here on the blog for people to voice their concerns. It truly speaks to the faith you have in Southwest to allow others to say that they are disappointed in the carrier. Well done, this is how a blog is supposed to work. 2. As a former intern in the maintenance area, I have seen first hand how dedicated Southwest mechanics are, and how carefully they check each and every plane that rolls into the hangar. I have always had, and will continue to have, 100% confidence in an aircraft that Southwest says is safe to fly. You'll see me on board another Southwest plane the next time I have a reason to fly, I'll always be a dedicated customer and a big fan. ... View more

Fred - Great comments and I think these are all reasons that Southwest is tops in the customer service field. I know that you and your team follow these principles, but so do front line CSAs and Ops Agents. I know that flights may be delayed for whatever reason, but some airlines don't understand that just sympathizing a bit makes a Customer feel much better. (Of course, they also don't feel the need to capitalize Customer.) Although I've never had the occasion to write about an unfavorable Southwest trip (because I've never had one!), I'm sure I would appreciate that you would write me a personal letter. Some of your competitors (like an unnamed legacy carrier) might try that next time...a 1 paragraph response generally is inadequate to address a 3 page letter. Bravo to you and your Team for the work you do, and the principles you bring to Southwest. ... View more

James, Great gate games, though I must say this one is just a bit easier than the last set about the winglets. Although I don't necessarily need more SWA swag, I still can't help but play again, with two added pieces of information just for fun... 1. LAS - 231 - 21 gates, 53 nonstop cities 2. MDW - 223 - 29 gates, 47 nonstop cities 3. PHX - 206 - 24 gates, 42 nonstop cities 4. BWI - 178 - 26 gates, 39 nonstop cities 5. OAK - 142 - 11 gates - 20 nonstop cities 6. HOU - 140 - 17 gates, 28 nonstop cities 7. DAL - 131 - 14 gates, 15 nonstop cities 8. LAX - 120 - 11 gates, 19 nonstop cities 9. MCO - 108 - 12 gates, 34 nonstop cities 10. SAN - 95 - 10 gates, 15 nonstop cities Keep up the fun games! ... View more

1 - On the 737-700, how much does each winglet weigh? * 132 pounds 2 - What is the total added weight on the aircraft as a result of the Winglet Modification to a 700:? * 480 pounds 3 - How tall is the winglet on a 737-700? * 8 ft, 2 in 4 - What is the approximate fuel savings from the winglet modification on both the 737-NG (Next Generation) and the 737-CL (Classic Fleet)? * up to 6% at cruise depending on flight characteristics 5 - On the 737-CL, how much does each winglet weigh? * going to guess around 120 pounds 6 - What is the total added weight of the winglet modification on the Classic Fleet? * 800 pounds 7 - How tall is the winglet on the Classic Fleet? * 7 feet Tough questions this time, but a fun topic! ... View more

1. STS-87 launched on November 19, 1997 and landed on December 5, 1997. 2. Although Los Angeles County has the highest number of Asian-Americans, New York City tops the list with 922,978 according to the US Census. 3. Norman Mineta 4. Yahoo ... View more