When booking flights, I used to just look for lowest cost and best flight times. But, I will now look to book with Southwest every time. We just booked a flight to Denver in Feb, 2010, and then had something important come up and couldn't fly on those dates. Couldn't believe how easy it was to change the reservation and at NO cost!! We've even bought flight insurance on other airline tix in the past to ensure we could change flights if an emergency arose. Now with Southwest we could save that cost. I am spreading the word about this terrific customer service. Thank you Southwest! This is a huge stress reliever.
... View more
