I, for one, am glad to see Southwest implement the P.A.W.S. program. I would insist, though, that pets are kept in their carriers during the flight, and this policy enforced. Speaking as someone who also has allergies, this program can go both ways. I'll be sure to take my allergy meds before the flight.
I can also see you charging extra for unaccompanied minors. They do take extra time for the employees to care for them and make sure they get to their destination safely.
I'll continue to fly Southwest and recommend your airline to my friends and family.
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