Well... I WAS a Southwest customer and I fit comfortably in their seats. The fact that they would not even consider that it might be a good idea to rethink the way they execute their policy is shocking. Usually Southwest reacts in a very positive and progressive manner. This, however, is a huge disappointment. And to the arrogant guy who posted how Kevin Smith is a "cyber bully", you have NO IDEA what a cyber bully is. That is absolutely foolish that someone would group him in with a bunch of sinister punks that go around harassing innocent people online. Southwest Airlines is a COMPANY, not a person. Money doesn't have feelings, buddy.
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