I am a Southwest employee. A happy one.
Does it bother me that SOMEBODY (or SOME PEOPLE) risked my life and those of the general population? It most certainly does.
But an entire corporate culture should not be punished for two or three people's mistakes. Remember the Enron scandal? Every Enron employee was not responsible for the corruption there; but everyone suffered because of it.
Likewise, Southwest is comprised of way more than the two or three who may have risked the lives of many. It is sad. It is wrong. But one (or three) bad apples don't spoil the whole bunch.
Hopefully Southwest and the FAA can pluck and throw away the rotten ones instead of people like Cheryl Clemons wanting to uproot the entire tree and start a fire.
Ma'am, we are human beings with families to help provide for and most of us would never knowingly lead any of our passengers anywhere unsafe; in fact, the Southwest culture of Warrior Spirit, Servant's Heart and FunLUVing attitude is the most warm one I have ever worked for. Except for those FEW that may have been reckless with EVERYONE'S lives (including their own as foolish as that may be), ours is a culture of love and caring, respect and responsibility!
And to Keith: Why did SWA ground 41 planes last night?
In the wake of the discovery (in the report Mr. Kelly received MARCH 10 - one day earlier) what did you want us to do? Keep 'em in the air? Duh!
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