Congrats SWA - You're just a few weeks off since I fly out tomorrow for Newark. Sooooo disappointed I have to use other airlines that just don't come close to your service. Your willingness to reach out to your loyal passengers is indicative of your commitment to keeping SWA a favorite airline for many of us. We all would like non-stop flights back east and to other areas. Looks like we just have to patient knowing you have our interests at heart. Now, take away the 4 hour flights to San Jose when from Reno it's only 50 minutes. Used to have a great flight that left around 4:30; much better for the frequent biz travelers. Thanks for flying higher than any other airline!
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