Drew
That was my opinion, no need to be calling people jerks when you don't know them. Would your employer let you make what is probably a million dollar error without firing you. My comment was not irrational just what I would do if one of my employees cost my company that much money. Before you question the million dollars who knows the actual amount. As previous posts state a lot of people don't even know about the blog or would post anyway. I am sure there are just as many people waiting patiently as there are people like myself who booked elsewhere.
As far as replying to posts by calling people jerks for their opinion take the high road like Raphael who objected to my message without calling people names.
Steve
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Finally Bill returns, but with the attitude we just have to wait it will happen when we want it to happen without concern for our customers. Bill Delta thanks you for the booking of 12 roundtrip tickets for the summer for my wife, 2 kids and me for our trips in June, July and August. Delta $3000, Southwest $0.00. I thought maybe Herb decided to make a point and fired you so this never happens again, that would of been my move if I was in charge, lucky for you I am not. In my opinion Southwest has become to big and forgot about taking care of their loyal customers. Oh well I know Delta needs the money and obviously Southwest does not.
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In response to Bill's comment about there are probably not 1000's our there waiting. I was waiting to book for end of May but now have had to go to Delta to firm up my plans. I used Delta happily for many years and switched to Southwest, now I guess I have officially switched back to Delta. I can at least book my flight without having to wait for who knows how long. A previously satisfied Southwest customer leaving for Delta.
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