02-15-2010
11:55 PM
As I was reading the comments, I did bounce over to review the blog by Mr. Smith on the incident. I noticed he turned off the ability to comment, but SWA has left theirs on to get beat up with. A lot of people want to rant at the company, I gotta give ya credit Southwest for allowing them to, when is seems like such a feeding frenzy. Just one more reason for me to like flying you, at least you will let people speak their mind.. Thanks!
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02-15-2010
11:48 PM
I've flown over 150,000 air miles in the last two years, many of them on Southwest. I have never observed a SWA flight crew behave badly, and they have always been the most professional. SWA is and remains my favorite.
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