To the person that said SWA has the worst reservations agents ever SHAME ON YOU I am one of those agents and we work hard everyday trying to help our passengers. We are having the same issues as you are and trying very hard to work through them even though almost everytime we answer the phone we are getting yelled and cussed out because of the long wait times or the online issues. SWA is trying very hard to work out the issues with the system and yelling and cussing at us will not make it happen any faster! Please be patient AND NICE we are answering the phones as fast as we can and doing all we can to help all our passengers with all the resources we have at hand.
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04-17-2008
10:03 AM
89 Loves
EVER been afraid to step on a SWA plane and have worked in res for 13 yrs. I realize that it is different than being a flight attendant who steps on a plane everyday, but I like the feling of when I do fly knowing that I work for the SAFEST airline in the world. There aren't many that can even come close to that statement! To all the mechanics and all airport personel, inflight and pilots keep up the great work and I will be seeing you next month when I go to LAS.
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04-09-2008
11:16 AM
3 Loves
Too all those who are slamming my company shame on you! Just today American Airlines canceled 500 flights for inspections! SWA is the safest airline around bar none. We only had a problem with a few planes how many planes did AA have a problem with, and is the media going to show the same zeal reporting about this as they did with SWA ? I doubt it. To all those loyal passengers out there standing by us THANK YOU! you are awsome to the rest try AA mabey you will like their record and prices better .
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