I would like to say that I DO NOT like the new boarding system at all. I have been a loyal customer for about 9 1/2 years and did not see anything wrong with the way things were. I am saying this for three reasons:
1. If you do not check in exactly the minute, 24 hours ahead of time your just out of luck getting a good seat.
I have always been the type of person that gets to the airport on time (1 1/2 to 2 hours ahead) and feel that this should be more important to you as an airline because the people showing up late cost you money and delays and should be seated last anyways!
2. I have been flying your airline for a long time and a frequent flier, we should get select seating either way.
3. After experiencing this type of boarding I found it to be worse than any other airline because now everyone (A, B, and C group) are fighting over who stands by what post! BIG MESS
Who ever came up with this idea needs to go back to the drawing board. Please don't tell me it was Herb!
... View more
