i am concerned......I was one of the lucky audience members and i am yet to receive ANY response in regards to this. I cried with happiness when she anounced that we were getting a free flight......I thought i was going to be able to go and see my family for christmas........I stayed home alone over the holidays because i could not afford it. i have heard nothing and only hope (as well as the other gifts promise not arriving) that this is not also the case with southwest.
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