I do not like anything about the way Southwest handled and is handling this. Since I have not seen a statement from Brian Lusk or anyone at Southwest stating the facts as Southwest sees them, then I have to go with what I've read from the various news sources.
If the people that support Southwest's actions don't mind being lectured by Southwest employees on what they should or should not be wearing and why, then fine. As an earlier poster said, someday this could be you, no matter how conservative you consider yourself.
Yes, Southwest is a business and can impose whatever rules they want on their customers. However, I'm over 21 (in fact I'm 52) and I'm not going to listen to an employee lecture me on what is clearly a subjective matter. I'm going to take my business elsewhere.
I believe Southwest needs to apologize for their employee's actions. That's what Ms. Ebbert said she wanted, and I think that's the least Southwest should do.
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