News of forthcoming service to MKE cheers regular business travelers seeing better service attitude and expanded connectivity. Midwest Airlines long-since discarded their spacious and service-centric offerings; they've degraded into just another regional carrier of single-aisle heavy jets. Despite milking the "Home-town airline", "non-stop service" and "Best Care" propaganda, cutbacks in coverage, equipment and staffing belie their claims to exceptionality. NWA long provided superior connectivity and service across the USA and Asia compared to Midwest, but the Delta acquisition destroyed the "Can Do!" service-centric attitude exhibited by NWA staffers. When calling NWA, service reps' attitude immediatley reveals their training as Delta or Northwest.
One hopes introducing additional competition at a B-tier mid-size, "collector" airport offering proximity with substantial regional traffic and great proximity to a nationally significant air traffic hub spurs all three majors at MKE to differentiate themselves with greater connectivity, improved "can-do" service attitude and attractive fares.
Anything less, and the terrorists win!
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