To Brian Lusk:
Glad to see that you too think SWA hid the one about boarding order within the EarlyBird queue.
Question number six(6) in the "EarlyBird" FAQ section clearly states that "Anytime Ticket" holders (aka: full fare passengers) will receive proity in boarding within the queue. I'm not talking about "Business Select" ticket holders, I'm talking about "Anytime Ticket" holders.
Read it for yourself !
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It's clear, many of your customers don't like the EarlyBird idea. Still, I think it has value in many situations. Checking in at just 24 hours before is frequently very difficuly and sometimes even costly. The convience will serve me well.
Still, I feel like I've been forced into paying the extra money just to maintain a relative boarding position which I already enjoyed. We'll just have to see how this works in actual practice. At any rate, I know that I had to fork over extra money and then just hope. And, of course, I still don't know how I'll be ranked in the final boarding order. I see you are going to rank "full price ticket" holders, who pay the extra fee, ahead of us lesser ticket holders in the EarlyBird queue without regard to time of purchase/payment. (SWA kinda hide that one in the fine print.)
I know SWA is in business to earn a profit. Overall, I think you run a very good airline; best I know of ! I'm a loyal customer of many years and hope to continue to be. Let's see how quickly you can get this thing fine tuned.
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