This is truly a shame. I knew that at some point it would end. Once they started putting the restrictions on seats, I had hoped that this would not be the next move. The old system was simple and fair, there can be no reason for SWA to roll out the new system than to take more $ from the customer. The thought that I want to use my points for 8000 other items like hotels and rental cars and useless rewards debases RR to through level of the credit card companies. The customer will get far less from this new (& improved for SWA only) system. What a shame...
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