02-15-2010
11:44 PM
If you are stating he was removed because it was an over-full standby flight, why keep mentioning your 2 seat policy for large people? Because he was already seated and buckled in to one seat, why keep mentioning it? This is a half assed apology, and you are still blaming him for being fat. In reality, your airline screwed up by overfilling a standby flight and then humiliating someone. Now you are trying to continue to humilate the same person more in your "apologies" because of his size, to avoid just admitting a mistake you made and being done with it. I will never fly with your airline.
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