03-12-2011
07:29 PM
4 Loves
I agree with all of the comments. Southwest is definitely going "South" with their new Point programs requirements and deviation from their core focus on the customer with the great program they had. I am a frequent flier for business - flying 1x month at least and Expedia.com, Orbitz.com, Priceline.com here I come!!!
Major Major Major loss of LUV here!!! Your comical flight attendants and no cost for bags certainly do not make up for what you have done!!!
BYE BYE Southwest -- Hello JetBlue
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