I flew out of San Antonio on August 30th and loved the new boarding procedure. There was no "rush" to line up and then wait 30-40 minutes before an aircraft arrived at the gate. Once the plane arrived, we lined up in groups according to our letter and number on the boarding card. It was a very smooth process and all the customers around me liked this new system of boarding. On my return from Orlanda, I only wished that this same process of boarding was used in that station. The new system works well and I hope it is something that continues to all Southwest citie. For those of you that are skeptical, don't knock it until you try it! Change can ge a good thing!!
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